Tapi Link is designed to work with
HEAT 6.x, HEAT 7.x, HEAT 8.x & PowerDesk
Provides fully integrated call control for
MSSQL installations of HEAT.
Tapi Link will search Phone, ContactPh and all numbers under the Contacts tab.
Choose up to five fields from your HEAT
system to display when your phone starts ringing.
Simple and easy to setup, Tapi Link will
work with any standard Tapi compliant device.
Tapi Link supports hold, blind transfer,
last number redial, supervised transfer and many other features.
For further information on Tapi Link for
HEAT or for a live demonstration click here
now to contact us.
For pricing and other information
Tapi Link for HEAT enables HEAT Call Logging users to automatically
dial their phone and present a caller's contact details when the phone is
ringing (Screen Pop). Once installed, Tapi Link becomes an integral part of
HEAT and enables users to dial from directly within HEAT using a variety of
methods. It will present calling party contact details over any Windows
application when the phone is ringing, and searches not only the main
telephone numbers (Phone, ContactPh) but any other
telephone number associated with that record - including all numbers listed
under the Contacts of the customer. This is done automatically, which means
that it doesn't matter whether your contact is calling from their business
office, their mobile phone or even their home office. If you have their
number listed on the HEAT Customer record, Tapi Link will present the
information you need.
can select up to five fields from your caller's HEAT record to view with an
incoming call and have the HEAT record displayed automatically before you
answer the telephone, thus improving your response times and the levels of
service you provide to your clients. Tapi Link for HEAT is quite easy to
install. After running the installation program you just need to select a few
options from the Tapi Link setup screen. This allows you to decide how you
want information presented and exactly what information you require.
Tapi Link for HEAT communicates with your telephony device using Microsoft
Tapi, you can use Tapi Link whether you are a single user, or part of a team
using a larger switchboard. All you need is an approved Tapi device or
a switchboard that supports the Microsoft Tapi standard. If you are not sure
whether your telephony hardware will work with Tapi Link for HEAT click on Frequently Asked Questions, check our list of
approved and tested telephone systems below, or simply call or email us.
Link /Power Dialer Managers Console ***NEW*** click here
To download the
Tapi Link for HEAT PDF file click
To download the
Tapi Link for HEAT manual addendum click here.
To download the Tapi Link for GoldMine with
HEAT manual addendum click
see more information about Tapi Link for GoldMine click
To view a
list of the Telephone Systems known to be supported by Tapi Link for HEAT click here.
Click Image to enlarge
Seamless HEAT integration
Tapi Link call setup
Flexible search and display criteria
Select fields of information to view with incoming
Tapi Link can present caller information even
when HEAT is not running